Canceling a Mysql Package

If you prefer trying a different MySQL plan or simply terminating the current one, you can cancel your MySQL package with a few button-click here.

1. Locate the deployment

Please log in to the Control Panel at with your credentials. Enter the "My Applications" page and locate your target deployment from all deployments listed.

2. Navigate to the "Settings" page

Click on the three-dot icon to open a menu, followed by "Settings" as the screenshot shows.

3. Delete the deployment

Scroll down to the bottom of the "Settings" page and click "Delete Deployment". Note: The system will not automatically back up your data. So before deleting, please make sure that you have manually backed up your data on to your local machine.

If you are in the free trial period, input the deployment name.

If you are canceling a paid service, type in the deployment name, followed by choosing cancellation type.

We would greatly appreciate your feedback before you cancel the service. Hopefully, you can provide as much detailed information as possible so we can address it for you.

Done! Your cancellation request has been submitted successfully.

Copyright © 2019 Cloud Clusters Inc.Revised on 07/29/2020

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